Guest Feedback
Hotel Borobudur Jogja
Nomor Kamar / Room Number
Nama / Name
E-mail
No. Telepon / Phone Number
Check In
Check Out
1
Pemesanan kamar dilakukan secara? / How did you book your room?
Langsung ke Hotel / Directly through the hotel
Melalui biro perjalanan / Through a travel agent
Oleh Perusahaan / Through your company
Online
Lain-lain / Other
2
Bagaimana keadaan kamar Anda? / How did you find your room?
Sangat Baik
Excellent
Baik
Good
Cukup
Fair
Kurang
Poor
Sangat Kurang
Very Poor
a. Kebersihan Kamar / Cleanliness Room
b. Kebersihan Kamar Mandi / Cleanliness Bathroom
3
Apakah semua peralatan di kamar dalam kondisi baik? / Were your room facilities and amenities in good condition?
Sangat Baik
Excellent
Baik
Good
Cukup
Fair
Kurang
Poor
Sangat Kurang
Very Poor
a. Penyejuk Ruangan / Air Conditioner
b. Air Panas / Hot Water
c. Televisi / Television
d. Lampu Penerangan / Lighting
e. Perlengkapan Kamar Mandi / Bathroom Amenities
f. Tempat Tidur / Bed
g. Handuk & Linen / Towels and Linen
4
Sambungan Internet / Internet Connection
Sangat Baik
Excellent
Baik
Good
Cukup
Fair
Kurang
Poor
Sangat Kurang
Very Poor
Kecepatan & Kestabilan / Speed & Stability
5
Lain-lain / Other
Sangat Baik
Excellent
Baik
Good
Cukup
Fair
Kurang
Poor
Sangat Kurang
Very Poor
a. Kesigapan dan kecekatan staff kami / How efficiently and skillfully did our staff serve you?
b. Keramahan staff kami / How friendly were our staff when giving service?
6
Komentar umum/saran / Other comments/advice
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